Shipping Policy
Thank you for choosing our! We are committed to providing you with fast, reliable delivery service to ensure that your purchased sheets, comforters and blankets arrive on time and safely. Please read the following shipping policy for order processing and delivery procedures.
1. Shipping Time
Orders will be processed and shipped within 1-2 business days after we receive the order and confirm payment.
Once the order is shipped, you will receive a confirmation email with a tracking number to check the status of your package.
2. Delivery Area
We currently offer delivery within the United States only, covering all 50 states.
If you have international delivery needs, please contact our customer service team in advance for more information.
3. Delivery Charges
Delivery charges are calculated based on the weight of the order, the delivery address and the selected delivery method, you can check t…ipped, we will send an email containing a tracking number so you can check the delivery status at any time.
If there is any problem with the delivery, or the package is not delivered on time, please contact our customer service team in time and we will help to deal with it.
8. Damage or Loss
If your item is damaged during shipping or the package is lost, please contact us within 48 hours of receiving the item. We will offer a return or refund depending on the situation.
9. Force Majeure
Delivery may be delayed under the influence of force majeure events (e.g. natural disasters, extreme weather, government policies, etc.). We will do our best to ensure timely delivery and will keep you informed of any possible delays.
10. Customer Service
If you have any questions about shipping or delivery, or need help checking the status of your order, please feel free to contact our customer service team and we will assist you as soon as possible.